OK, LET'S GET YOU SOME HELP
Take a look at the frequently asked questions below, these help with the most common queries we get.
The below table contains details of any allergens included in the recipe of each product.
Gluten |
Crustaceans / shellfish |
Eggs |
Fish |
Peanuts |
Soya |
Milk / lactose |
Nuts |
Celery |
Mustard |
Sesame seeds |
Sulphites |
Lupin |
Molluscs |
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Golden Shred Marmalade | ||||||||||||||
| Golden Shredless Marmalade | ||||||||||||||
| Silver Shred Marmalade | ||||||||||||||
| Ginger Preserve | ||||||||||||||
| Mincemeat |
The below table shows which majors retailers sell each product. Please note, other retailers not listed here may also sell these products and stock will vary from store to store, subject to availability.
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|---|---|---|---|---|---|---|---|---|---|
| Golden Shred Marmalade | |||||||||
| Golden Shredless Marmalade | |||||||||
| Silver Shred Marmalade | |||||||||
| Ginger Preserve | |||||||||
| Mincemeat |
Our factory in Histon, Cambridge, is nut free. This means that any product made there is suitable for nut allergy sufferers.
We recommend keeping your jar in the fridge after opening. Modern homes are much warmer than they used to be, with better insulation and central heating. This can mean an open jar will spoil more quickly in a cupboard. If you pop the lid back on tightly and store it in the fridge, your jar should last at least six weeks after opening.
We do not currently offer any reduced sugar marmalades but are constantly assessing our offering to ensure we have great quality products to suit a variety of consumers.
All of our products are suitable for vegetarian or vegan diets.
Currently all of our orange marmalades use Seville oranges.
Mincemeat contains syrup which crystallises over time. If this should happen, don’t worry – cooking your mincemeat in a pie or tart will resolve the issue and won’t affect the quality of your mincemeat.
None of our products contain sources of gluten.
We’re sorry you’re unhappy. Click here to get in touch and we’ll do our best to put things right.
Click here to get in touch and we’ll do our best to answer your question.